22 May 2010

Slow Down!

(I am not aware about the source of this article so don't know whom to give credit but a nice one, I got it from my bank relationship manager!)

"It's been 18 years since I joined Volvo, a Swedish company. Working for them has proven to be an interesting experience. Any project here takes 2 years to be finalized, even if the idea is simple and brilliant. It's a rule."

Globalized processes have caused in us (all over the world) a general sense of searching for immediate results. Therefore, we have come to posses a need to see immediate results. This contrasts greatly with the slow movements of the Swedish. They, on the other hand, debate, debate, debate, hold x quantity of meetings and work with a slowdown scheme. At the end, this always yields better results.

1. Sweden has 2 million inhabitants..

2. Stockholm has 500,000 people.

3. Volvo, Escania, Ericsson, Electrolux, are some of its renowned companies. Volvo even supplies NASA.

The first time I was in Sweden , one of my colleagues picked me up at the hotel every morning. It was September, bit cold and snowy. We would arrive early at the company and he would park far away from the entrance (2000 employees drive their car to work).

The first day, I didn't say anything, neither the second or third days. One morning I asked him, "Do you have a fixed parking space?

I've noticed we park far from the entrance even when there are no other cars in the lot."

To which he replied, "Since we're here early we'll have time to walk, don't you think that whoever gets in late will need a place closer to the door?" Imagine my face.

Nowadays, there's a movement in Europe named Slow Food. This movement establishes that people should eat and drink slowly, with enough time to taste their food, spend time with the family, friends, without rushing. Slow Food is against its counterpart, Fast Food and what it stands for as a lifestyle. Slow Food is the basis

for a bigger movement called Slow Europe, as mentioned by Business Week.

Basically, the movement questions the sense of "hurry" and "craziness" generated by globalization, fuelled by the desire of "having in quantity" (life status) versus "having with quality", "life quality" or the "quality of being".

French people, even though they work 35 hours per week, are more productive than Americans or British. Germans have established 28.8 hour workweeks and have seen their productivity driven up by 20%..

This slow attitude has come to the notice of USA , the pupils of the fast and "do it now" brigade.

This no-rush attitude doesn't represent doing less or having a lower productivity. It means working and doing things with greater quality, productivity, perfection, with attention to detail and less stress. It means re-establishing family values, friends, free and leisure time. Taking the "now", present and concrete, versus the "global", undefined and anonymous. It means taking humans' essential values, the simplicity of living.

It stands for a less coercive work environment, more happy, lighter and more productive work place where humans enjoy doing what they know best how to do.

It's time to stop and think on how companies need to develop serious quality with no-rush that will increase productivity and the quality of products and services, without losing the essence.

In the movie, 'Scent of a Woman', there's a scene where Al Pacino asks a girl to dance and she replies, "I can't, my boyfriend will be here any minute now". To which Al Pacino responds, "A life is lived in an instant". Then they dance the tango!  

Many of us live our lives running behind time, but we only reach it when we die of a heart attack or in a car accident rushing to be on time. Others are so anxious to live for the future that they forget to live the present, which is the only time that truly exists.

We all have equal time throughout the world. No one has more or less. The difference lies in how each one of us does with our time. We need to live each moment. As John Lennon said, "Life is what happens to you while you're busy making other plans".

Congratulations for reading this email till the end of this message. There are many who will have stopped in the middle so as not to waste time in this "Globalized" world...

18 May 2010

Single biggest advantage you may have over your competition

Most important lesson for all the Entrepreneurs:

Always be available for your customers. 
 
As an entrepreneur tough time will always be there for you. Customers will be yelling at you and they will lose confidence in you or your team at some point. This is all part and parcel of the game. But one thing which will keep you adorable always is "If you remain available always!"
 
Yes when your customer screams and complains, be there, be available.
 
On email, on phone, always 24x7
 
This will be the single biggest advantage you may have over your competition.
 
Listen to what they have to say and try your best to resolve the issue. Even if it is not done respond in time. 
 
Lesson learned personally from a very dear client of mine who is not happy with my team recently but she said 
"You are still the most preferred vendor for me because you always pick up my call"
 
Now that's good for me, isn't it?
10 May 2010

Developers: Start Building Your Reputation Now Before It's Too Late

A question to all the developers who may read this post

How many of you know stackoverflow.com

If you do not know it yet, it is a real shame because it is the best Q&A site out there in the market where you can get quick answers to your technical questions. Experts and some great developers are sitting there round the clock answering all the questions they can answer.

You know why they are doing it? 

To build their reputation. 

As a developer nothing is more important for you other than your reputation. Every answer you give here, based on the ratings from other people of your answer you build your reputation.

This is the new CV for developers. You just give your profile on stackoverflow.com as your resume and it will speak for you. Forget those long CV.doc which no one real reads in any case.

For e.g. this is my reputation

Now I am not a hardcore developer so for me it is ok to have a very low reputation as above but for you (developers) it is not.   

Following is the kind of reputation you should aim for yourself in couple of years.

I know money is important and all but surely time will come in your life when it is not, reputation will be more important at that time and more money will not come without that.

So don't just chase money earlier in your career (especially fresh developers in India), be in the race for building reputation as well, because in few years that will be the only thing which will count. Mark my word for that.